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Front desk for your website and phone

A receptionist for your website and your phone

Camlin Companion talks to the people on your website. It answers their questions from your own pages, takes their details and puts them through to you. Add Phone and it answers your calls as well. It costs less than a part-time hire, and the first week is free on your own site.

Try it now. The button in the bottom corner is the Companion, running on this page the way it would run on yours.

We read your website; your avatar learns it and appears in the corner of the page; the same knowledge answers your phoneThree panels. Bay Plumbing’s own web page on a laptop with a scan passing down it as the lines are read. The same page with the Companion avatar in a corner widget saying “Yes, Saturdays too.” A mobile on an active call showing her face with Book a job, Hours and A person as buttons, the knowledge thread running from the page into the phone, and a small tag: or at the front desk.Bay PlumbingBay Plumbing“Yes, Saturdays too.”Book a jobHoursA personor at the front desk

We read your website.

Your avatar learns it and appears in the corner.

Answers the phone from the same knowledge.

What it does for your business

Think of it as a receptionist who has read every page of your website and never goes home.

Answers questions on your website

Visitors type or talk to it. A 3D character answers out loud, from what your own pages say. It will not make up a price, an opening hour or a service you do not offer.

Takes the enquiry and puts them through

It takes the visitor’s details and can put them through to you on the phone, with a note of what they asked, so you do not start from scratch.

Answers your phone

On Front Desk + Phone, a Camlin phone number answers calls as your receptionist, using the same information as your website. Forward your line to it after hours, or all day.

Tells you what happened

Ring your avatar and ask who enquired, what it could not answer and who needs a call back. See what visitors asked on the site and where they got stuck.

See it working

You do not have to take our word for it. Two ways to check, right now.

Ask it something

Click the button in the bottom corner of this page. Ask it what the Companion costs, or how it knows what to say. It answers from this page, the same way it would answer from yours.

Ring the receptionist

Call +61 2 5300 6005. The receptionist that answers is the Companion, working from the Nuamedia website. The first live reception call was on 8 August 2026.

Call +61 2 5300 6005

The Companion is live on four Camlin websites today, including this one.

How it works

Three steps. We do most of the work.

  1. Send us your website address

    Use the form on this page. We read your pages and build the receptionist’s knowledge from them. Nothing on your site changes.

  2. Add one line to your site

    We give you one line of code. Whoever looks after your website can add it. No new website, no rebuild.

  3. It starts answering as your business

    Visitors ask, it answers from your pages. You have a free week to see how it goes before you decide.

What it costs

Prices are per month in Australian dollars. Start with a free week on your own website, then choose Front Desk or add Phone.

Trial

First week free

No card needed

The full Front Desk on your own website for a week.

  • We read your pages and set it up with you
  • Your receptionist live on your site, by voice and text
  • Decide at the end of the week
Start your free week

Front Desk

$495 / month

Founding price · standard list $795

Your receptionist on your website.

  • Answers visitors by voice and text, from your own pages
  • Takes the enquiry and puts callers through to you
  • Your choice of face and voice
  • Website only — phone and SMS are on Front Desk + Phone
Start your free week

Front Desk + Phone

Website + phone

$995 / month

Website and phone

Everything in Front Desk, plus it answers your phone.

  • A Camlin phone number answers your calls as your receptionist
  • 400 inbound phone minutes included, then $0.25 per minute
  • Ring your avatar to hear who enquired and who needs a call back
  • See what visitors asked and where they got stuck
  • Update your website from the same information. You approve every changeBeta
Start your free week

Estate

From $2,500 / month

Many sites or venues

One receptionist across all your sites, on one invoice.

  • One set-up, the same voice and knowledge on every site
  • Helpers for your team across every property
  • We plan the rollout with you
Talk to us

Prices are in Australian dollars, per month. Front Desk standard list is A$795. The founding price (A$495) is for the first 50 sites, locked for 12 months against a named case study, then the prevailing Front Desk list price. In return we ask for a named case study.

Start your free week

Send us your website address. We set the Companion up on your real site and you have a week to see it work. No card needed.

  • We reply within one business day.
  • We set it up with you. You add one line of code to your site.
  • Nothing to pay until you decide to keep it.

Already use Camlin Connect? Sign in and add your site from the Companion console. Prefer to talk? Call +61 2 5300 6005.

Give us your website address. We set the Companion up on your real site for a free first week. No card needed.

We use these details only to reply to you. Privacy policy.

Your visitors and your data

  1. The visitor clicks firstthe avatar loads only when they do
  2. Answers from your pages onlyit says so when your site does not cover it
  3. Kept 30 days, then deletedthe default; it can be changed for your business
Visitors choose first
Nothing loads and no conversation starts until a visitor clicks to accept. It asks at most once per page and twice per visit, then stays quiet for a week if they say no.
It only says what your site says
Every answer comes from your own pages. If your site does not cover a question, it says so and gives the visitor your contact details.
Your site stays yours
Your logins, forms and pages are untouched. The Companion only runs on the web addresses you allow. Take out the one line of code and it is gone.
Conversations are kept for 30 days
That is the default, and it can be changed for your business. The Nuamedia privacy policy applies. Read the privacy policy.

Coming next. From the same information: update your websiteBeta (you approve every change) and a virtual teamBeta for reception, operations and marketing. Both are in Beta.

Questions people ask

What does it cost?

The first week is free on your own website, with no card. Front Desk is A$495 founding price (standard list A$795) and is website only. Front Desk + Phone is A$995 a month and includes 400 inbound phone minutes, then $0.25 per minute. Estate is for one business with many sites or venues and starts from A$2,500 a month.

Do I need a new website?

No. The Companion is one line of code added to the website you already have. Nothing else on your site changes. Take the line out and the Companion is gone.

What does it say when it does not know the answer?

It says so. Every answer comes from your own web pages, so it will not make up a price, a policy or a service you do not offer. If your site does not cover a question, it gives the visitor your contact details.

Can it answer my phone?

Yes, on Front Desk + Phone. A Camlin phone number answers calls as your receptionist, using the same information as your website. You can ring the same number yourself and ask who enquired and who needs a call back. The first live reception call was on 8 August 2026.

Who sets it up?

We do, with you. Send us your website address. We read your pages, set up the receptionist and give you one line of code for your site. Whoever looks after your website can add it.

What do my visitors agree to?

Nothing happens until a visitor clicks to accept. The Companion asks at most once per page and twice per visit, then stays quiet for a week if they say no. Conversations are kept for 30 days by default. The Nuamedia privacy policy at nuamedia.com.au/privacy applies.

How do I start?

Fill in the form on this page with your website address. We set the Companion up on your real site for a free first week. If you already use Camlin Connect, sign in and add your site from the Companion console.